{"id":1063,"date":"2022-10-04T21:16:05","date_gmt":"2022-10-04T21:16:05","guid":{"rendered":"https:\/\/www.deltastate.edu\/fordctl\/?page_id=1063"},"modified":"2024-03-25T18:29:25","modified_gmt":"2024-03-25T18:29:25","slug":"canvas-help","status":"publish","type":"page","link":"https:\/\/www.deltastate.edu\/fordctl\/canvas-help\/","title":{"rendered":"Canvas Help"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1064 alignleft\" src=\"https:\/\/www.deltastate.edu\/fordctl\/wp-content\/uploads\/sites\/71\/2022\/10\/Help-150x150-1.png\" alt=\"\" width=\"99\" height=\"99\" srcset=\"https:\/\/www.deltastate.edu\/fordctl\/wp-content\/uploads\/sites\/71\/2022\/10\/Help-150x150-1.png 150w, https:\/\/www.deltastate.edu\/fordctl\/wp-content\/uploads\/sites\/71\/2022\/10\/Help-150x150-1-100x100.png 100w, https:\/\/www.deltastate.edu\/fordctl\/wp-content\/uploads\/sites\/71\/2022\/10\/Help-150x150-1-140x140.png 140w, https:\/\/www.deltastate.edu\/fordctl\/wp-content\/uploads\/sites\/71\/2022\/10\/Help-150x150-1-120x120.png 120w\" sizes=\"auto, (max-width: 99px) 100vw, 99px\" \/>For assistance using Canvas, please refer to the <a class=\"external\" href=\"http:\/\/guides.instructure.com\/m\/4212\" target=\"_blank\" rel=\"noopener\"> Canvas Student Guide. <\/a> If you experience technical difficulties, or need technical assistance with this course, please contact OIT\u2019s Help Desk via email at <a href=\"mailto:helpdesk@Deltastate.edu\">helpdesk@deltastate.edu<\/a> or by phone at 662-846-4444.\u00a0 Please include the course name and your 900# when contacting the Help Desk.<\/p>\n<p>If you are a student who needs special accommodations for this course, please contact Disability Services at 662-846-4690.<\/p>\n<p>Please select the tabs below to explore additional information.[\/vc_column_text][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][\/vc_row_inner][tabbed_section style=&#8221;default&#8221; alignment=&#8221;left&#8221; spacing=&#8221;default&#8221; tab_color=&#8221;Accent-Color&#8221;][tab icon_family=&#8221;none&#8221; title=&#8221;Canvas&#8221; id=&#8221;1711391100893-5&#8243; tab_id=&#8221;1711391100893-10&#8243;][vc_column_text]Instructure Canvas is the university learning management system (LMS). Known as \u201cCanvas,\u201d the LMS is where you will access course content. Familiarize yourself with navigating in Canvas, by watching the video below.<\/p>\n<div style=\"overflow: hidden;\"><iframe loading=\"lazy\" class=\"video-page-iframe\" title=\"200 - Canvas Overview for Students\" src=\"https:\/\/community.instructuremedia.com\/embed\/4cd5e9eb-7f2a-4e75-81b4-fc671dc6fd61\" width=\"560px\" height=\"320px\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><strong>Navigating with Course Icons<\/strong><\/p>\n<p>You may navigate through the course by using buttons on the left menu, hyperlinks within the course, and by clicking on the course icons at the top. The course icons will help you as you navigate through the course information and resource pages. See the table below for an explanation of each icon.<em><br \/>\n<\/em><\/p>\n<p><em><strong>Please Note: Some course navigation features function differently when using a mobile device. If you do not see the tab or icon you are looking for, or get \u201cstuck\u201d in your course, return to the home page and use the icons at the top of the page.<\/strong><\/em><em><strong> If you want to learn more about using mobile device with Canvas, please see the guides below:<br \/>\n<\/strong><\/em><\/p>\n<p><strong>See the table below for an explanation of each icon.<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1551 alignleft\" src=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Course-Home-1.png\" sizes=\"auto, (max-width: 81px) 100vw, 81px\" srcset=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Course-Home-1.png 370w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Course-Home-1-300x282.png 300w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Course-Home-1-128x120.png 128w\" alt=\"\" width=\"81\" height=\"76\" \/><strong>Home Icon:<\/strong> Designed to return to the course home page<\/td>\n<\/tr>\n<tr>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1552 alignleft\" src=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Get-Started-1.png\" sizes=\"auto, (max-width: 80px) 100vw, 80px\" srcset=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Get-Started-1.png 369w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Get-Started-1-300x280.png 300w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Get-Started-1-129x120.png 129w\" alt=\"\" width=\"80\" height=\"75\" \/><strong>Get Started Icon:<\/strong> Links to a page providing information on how to begin the course<\/td>\n<\/tr>\n<tr>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1556 alignleft\" src=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Modules.png\" sizes=\"auto, (max-width: 81px) 100vw, 81px\" srcset=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Modules.png 368w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Modules-300x278.png 300w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Modules-130x120.png 130w\" alt=\"\" width=\"81\" height=\"75\" \/><strong>Modules Icon: <\/strong>Leads to the full list of course modules; return to a specific module<\/td>\n<\/tr>\n<tr>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1550 alignleft\" src=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Assignments-1.png\" sizes=\"auto, (max-width: 83px) 100vw, 83px\" srcset=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Assignments-1.png 367w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Assignments-1-300x281.png 300w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Assignments-1-128x120.png 128w\" alt=\"\" width=\"83\" height=\"78\" \/><strong>Assignments Icon: <\/strong>Leads to the full list of course assignments and details<\/td>\n<\/tr>\n<tr>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1554 alignleft\" src=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Instructor.png\" sizes=\"auto, (max-width: 81px) 100vw, 81px\" srcset=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Instructor.png 366w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Instructor-300x280.png 300w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Instructor-128x120.png 128w\" alt=\"\" width=\"81\" height=\"76\" \/><strong>Instructor Icon: <\/strong> Link to the Instructor page with a more detailed professor profile<\/td>\n<\/tr>\n<tr>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1555 alignleft\" src=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Learner-Support-1.png\" sizes=\"auto, (max-width: 82px) 100vw, 82px\" srcset=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Learner-Support-1.png 367w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Learner-Support-1-300x280.png 300w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Learner-Support-1-129x120.png 129w\" alt=\"\" width=\"82\" height=\"76\" \/><strong>Learner Support Icon: <\/strong>Link to a page with University support resources and policies<\/td>\n<\/tr>\n<tr>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1553 alignleft\" src=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Help-1.png\" sizes=\"auto, (max-width: 81px) 100vw, 81px\" srcset=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Help-1.png 364w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Help-1-300x280.png 300w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Help-1-128x120.png 128w\" alt=\"\" width=\"81\" height=\"75\" \/><strong>Help Icon:<\/strong> Link to a page with technical guidance in Canvas (multimedia, FAQ, etc.)<\/td>\n<\/tr>\n<tr>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1557 alignleft\" src=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Syllabus-1.png\" sizes=\"auto, (max-width: 83px) 100vw, 83px\" srcset=\"https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Syllabus-1.png 364w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Syllabus-1-300x284.png 300w, https:\/\/www.deltastate.edu\/oit\/wp-content\/uploads\/sites\/53\/2021\/04\/Syllabus-1-127x120.png 127w\" alt=\"\" width=\"83\" height=\"78\" \/><strong>Syllabus Icon: <\/strong>Leads to page containing course syllabus and course summary<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/tab][tab icon_family=&#8221;none&#8221; title=&#8221;Computer Requirements&#8221; id=&#8221;1711391100911-9&#8243; tab_id=&#8221;1711391100912-1&#8243;][vc_column_text]<a href=\"https:\/\/deltastate.zendesk.com\/hc\/en-us\/articles\/4407714550163-Student-Computer-Requirements\" target=\"_blank\" rel=\"noopener\"><strong>Computer Requirements <\/strong><\/a>(suggested by OIT)<\/p>\n<p><strong>**Due to incompatibility with our software and systems, DO NOT PURCHASE any type of Chromebook for use on Delta State University campus.**<\/strong><\/p>\n<p><strong>What type of browser do I need for Canvas?<\/strong><\/p>\n<p>Canvas supports the <strong>last two versions<\/strong> of every browser release. The Office of Information Technology recommends the latest versions of\u00a0<a class=\"external\" title=\"\" href=\"https:\/\/www.mozilla.org\/en-US\/firefox\/new\/\" target=\"_blank\" rel=\"noopener\"> Mozilla Firefox <\/a> (PCs) and Safari (MACs). You should update to the <strong>newest<\/strong>\u00a0<strong>version<\/strong> of whatever browser you are using as well as the most up-to-date Flash plug-in or you will experience technical issues with your course.<\/p>\n<p><em>Information concerning the current browser and connection information can be found on <a class=\"external\" href=\"https:\/\/community.canvaslms.com\/docs\/DOC-10720\" target=\"_blank\" rel=\"noopener\"> Canvas\u2019s support site <\/a>.<\/em><\/p>\n<p><strong> What are the minimum computer skills required for this course?<\/strong><\/p>\n<p>Each student must be able to:<\/p>\n<ol>\n<li>Navigate the Internet with a web browser.<\/li>\n<li>Use email and send attachments proficiently.<\/li>\n<li>Download and install plug-ins.<\/li>\n<li>Create files and folders.<\/li>\n<li>Use a word processing program such as <em>Microsoft Word or Google Docs.<\/em><\/li>\n<li>Save word processing documents as doc, docx, and pdf.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong> <a class=\"external\" href=\"https:\/\/deltastate.zendesk.com\/hc\/en-us\/articles\/4407301364371-Microsoft-Office-365\" target=\"_blank\" rel=\"noopener\"> Microsoft 365 Education suite <\/a> is free to current Delta State University students, faculty and staff. Click the link above to download and find additional information about the software. <\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Zoom Web Conferencing is now available to all faculty and students. <\/strong><\/p>\n<p>If your instructor uses Zoom Web Conferencing, in addition to the above requirements, you will also need access to a webcam and microphone.<\/p>\n<p>If you have additional questions about using Zoom, check out the <a class=\"external\" href=\"https:\/\/support.zoom.us\/hc\/en-us\" target=\"_blank\" rel=\"noopener\"> Zoom Help Center <\/a>, or contact the help desk for assistance.[\/vc_column_text][\/tab][tab icon_family=&#8221;none&#8221; title=&#8221;Course Support&#8221; id=&#8221;1711391100924-0&#8243; tab_id=&#8221;1711391100925-0&#8243;][vc_column_text]<strong>Something on the site isn\u2019t working, who do I contact?<\/strong><\/p>\n<p>Click the Help button in the left global navigation menu to contact the 24-hour campus Help Desk at <a href=\"mailto:helpdesk@deltastate.edu\">helpdesk@deltastate.edu.<\/a><\/p>\n<p><strong>I don\u2019t see my course(s) in Canvas.<\/strong><\/p>\n<p>Click on Courses in the global navigation menu (left, green) and then click the All Courses link. Current courses will be listed at the top. If the course is listed but is inaccessible this means that the instructor has not published the course and you will need to contact the instructor. If the course is not listed in Courses please call the Registrar (662-846-4040) to confirm registration.<\/p>\n<p><strong>When I go to access my quiz or assignment it says \u201cUnauthorized,\u201d who do I contact?<\/strong><\/p>\n<p>Contact the instructor via the Inbox.<\/p>\n<p><strong>I need special accommodations for online testing and to access course materials, who can help me?<\/strong><\/p>\n<p>The Office of Disability Services can be reached at (662) 846-4690. They will assist with providing approved accommodations\u2019 requests, as well as provide other services for you such as tutoring and counseling.<\/p>\n<p><strong>I\u2019m falling behind on my coursework and may need some extra time in the course, what should I do?<\/strong><\/p>\n<p>Message your instructor using the Inbox to schedule an individual appointment to discuss your needs.[\/vc_column_text][\/tab][\/tabbed_section][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":62,"featured_media":0,"parent":0,"menu_order":99,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1063","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.deltastate.edu\/fordctl\/wp-json\/wp\/v2\/pages\/1063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deltastate.edu\/fordctl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.deltastate.edu\/fordctl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.deltastate.edu\/fordctl\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deltastate.edu\/fordctl\/wp-json\/wp\/v2\/comments?post=1063"}],"version-history":[{"count":10,"href":"https:\/\/www.deltastate.edu\/fordctl\/wp-json\/wp\/v2\/pages\/1063\/revisions"}],"predecessor-version":[{"id":1129,"href":"https:\/\/www.deltastate.edu\/fordctl\/wp-json\/wp\/v2\/pages\/1063\/revisions\/1129"}],"wp:attachment":[{"href":"https:\/\/www.deltastate.edu\/fordctl\/wp-json\/wp\/v2\/media?parent=1063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}