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What is DSU Online Services?

DSU Online is a convenient way to take care of business online for Faculty, Staff, and Students. Within DSU Online students can register for classes, check grades, view unofficial transcripts, pay for tuition, and more. Faculty members can advise students, post grades, view advisees transcripts and more. Students can use these links to access the Student Handbook and to access all policies, including grievance procedures, grading, and refund policies, in the University Policy Manual.

How do I log into DSU Online Services for the first time?

Student will log into their DSU Online Services account with their Okramail Username and Password.  First time users must reset their OkraMail password prior to logging in.  To reset your password or find your username please visit the student account management page.

What do i do if I forget my DSU Online Services username?

To find your username visit the student account management page.

What do I do if I forget my DSU Online Services password?

To reset your password visit the student account management page.

When I attempt to log into DSU Online Services with my correct username and password an “Authentication Failed” error message keeps opening up. What’s wrong?

Several issues could be causing this error, try the following steps:

  • Clear the browsers history/cache, close the browser completely down and restart.  Try accessing the page again
  • If you have unsuccessfully attempted to log into DSU Online Services multiple times, your account could be locked.   Wait 5 minutes for the system to reset and try again.
  • Verify that you are using the correct username and password.  Usernames will not include the @okramail or @deltastate when logging into DSU Online Services.
  • If the above steps have not worked, contact the helpdesk at 662-846-4444.
What is OkraMail?

OKRAmail is Delta State University’s student email system where every DSU student has a unique email address. This e-mail address is your lifeline to the University and will be the means for official communication between DSU students and the campus including Faculty, Administration, and fellow students.

Delta State requires that I have an official email address. How do I get one?

Email addresses and accounts are created within 24 hours of being officially accepted by the university. If you are unsure of whether you have been officially accepted by the university, contact the admissions office at 662-846-4020.

How do I access my OkraMail email?

Go to MyDSU which can be found on the top of the DSU homepage at www.deltastate.edu.

How do i get OkraMail email on my mobile device?
My OkraMail isn’t working! What do I do?

Contact the helpdesk at 662-846-4444

How do I get access to email’s and information saved on my OkraMail account if I am a former student of one or more years?

Email is active to students for up to one year after the last date of attendance. Students are required to move any needed email prior to the one year date.

What is Office 365?

Office 365 provides students, faculty, and staff with access to Microsoft tools such as email, Word, Excel, PowerPoint and other software. Students, Faculty, and Staff can download the suite of tools to up to 5 personal computers as a part of the license provided by DSU. This license is available to constituents as long as they have an active DSU account.

How do I download Office 365 on to my laptop or desktop?

Student can install software on their devices by going to portal.office.com and logging in with their DSU username and password.

What is Canvas?

Canvas is the University’s learning management system (LMS).  All online courses and content are delivered from Canvas.  For additional resources and assistance with Canvas please visit more information.

How do I log into Canvas?

Students log into Canvas by visiting MyDSU and logging in with their DSU username and password

I am unable to open the supplemental documents in my course files. What do I do?

All course files are uploaded by faculty. If you are attempting to open a file in the course and experience issues, contact the faculty member responsible for the course and notify them of the issue.

What do I do if I am unable to send or receive messages in Canvas?

Check the browser that you are using to access canvas. OIT recommends using Mozilla Firefox when using canvas. If you are still having issues, contact the helpdesk at 662-846-4444.

One or more of my classes is not showing up on my Canvas and classes have already begun. What do I do?
  • Verify that you are enrolled in the course by logging into your account at MyDSU.
  • Check with the instructor of the course to verify that the course has been published.
  • Check with Student Business Services to verify that your student account is in good standing.
How do I enroll in OkraAlert?
  • Students that provide their cell phone number when applying for admissions are automatically registered for OkraMail.
  • To verify that your cell phone is part of OkraAlert, log into MyDSU and go to personal information, enroll in OkraAlert.
  • The system will only allow the use of one cell phone.  If you change the cell phone information, the system will use the last cell phone entered.
How do I get access to my unofficial transcript if I have not been a student at Delta State in one or more years?

Contact the Registrar’s office at 662-846-4040

How do I get my 1098-T tax form?

All student tax related questions should be directed to Student Business Services.

How do I get my W-4, W-2, or W-2C?

All student tax related questions should be directed to Student Business Services. All employee related questions should be directed to Human Resources.