How do I login to DSU Online Services or Blackboard-CE6? DSU Online Services is an integrated system of web pages that provides students access to their records over the Internet. The DSU enterprise system uses Sungard Higher Education's Banner ERP.  This system is tightly integrated with the Blackboard CE6 course management system allowing you to use a single login and password (sometimes called “PIN” – personal identification number) to access both DSU Online Services and Blackboard CE6. You will always use your DSU 900# ID number and your associated password to login to either of these services. Any changes you make to your DSU Online Services password will be reflected in your BB CE6 online course management system login.  Additional information regarding your DSU Online Services account can be found on the DSU Online Services FAQ page.
	Blackboard-CE6 Student Woes (and Wiles) Faculty are encouraged to direct students expressing BB-CE6 technical troubles to the BB-CE6 24/7 Help Desk: x4800 on campus, 846.4800 in town, and 1.866.264.1465 toll free. The call connects students with support staff who in most cases have years of experience troubleshooting course management system issues. More often than not, students fail to log in to the system because they are unaware of the log in conventions (username = “900 number” and password = “6-digit date of birth”)--or they have changed their 6-digit password to something they can’t remember and need to reset it. The BB-CE6 home page (http://blackboard.deltastate.edu) now provides a direct link to DSU Online Services where students may reset their passwords online. The homepage also provides other self-help for troubleshooting common Java and Javascript errors. Additional information on BB-CE6 can be found BB-CE6 FAQs for DSU

Just for Faculty: Blackboard – CE6 Assignment Tracking

Students who miss important assignments several weeks into a course because they say “they can not log in” merit at least a little skepticism. Faculty are encouraged to check the student’s log-in history. Just select the Teach tab in your course, then the Tracking option in the Instructor Tools menu. Select the Student Tracking option and the inclusive dates you wish to survey before running the report. Not only will you learn when the student accessed the course initially and most recently, but you will get a sense of how the student has been using the course over time. If you want students to appreciate the fact that their work is tracked by the course management system yet it feels somehow Orwellian to say so, consider making the My Progress tool available for students on their My Tools menu. They will see clearly that their work is being tracked; their “progress” is demonstrated terms of number of sessions, access time, and content pages visited. You can select this feature by selecting Manage Course on the Instructor or Designer Tools menu, selecting the Manage Menu option, then selecting the My Progress tool under the My Tools heading.

Tech News

(from News Factor )

· Microsoft Readies Six Security Updates

· Belgian Court Says ISP To Blame for File Sharing

· Sony has no Plans for PS3 Price Cuts

Issue No. 88 – July 6, 2007

	Alert: Fake E-Cards on campus There has been a significant increase on campus in the number of fake electronic greeting cards (e-cards) being delivered to campus inboxes. These e-cards appear to come from legitimate sources, but they are actually from companies hoping to trick you into going to their sites. The e-cards prompt the recipient to select a link that will infect their computer with malware. The scams appear to be coming from 123greetings.com and americangreetings.com, but if you look carefully at the “from” address in the emails, you will see that the URL is different than those two legitimate sites. If you do receive one of these emails, delete the message and DO NOT CLICK ON ANY LINK, simply delete it from your inbox. More Information on this new malware attempt can be seen at Fake E-cards on Campus
	Important Changes for your Exchange/AD account In order to provide a more secure service and provide new tools for the campus, two significant changes have been implemented for Exchange and Microsoft Active Directory. Enhanced Security: To enhance security for our Webmail and Smartphone users, OIT recently implemented a new SSL certificate for these services. To access Webmail from the Internet, make sure you are referencing the following site https://webmail.deltastate.edu. Note the “s” after the http” as that tells you that you are logging in to a secure site. Make sure you update your links as the old link will not be available after July 15. Smartphone users must change their device to use SSL certificates. This is generally found under the options settings of your phone. Reset your Password via the Web Oftentimes, you find yourself trying to log in to your mail or computer system only to find you have forgotten your password. You can now reset your password over the web by going to https://passwordreset.deltastate.edu . You will be asked to correctly answer several questions in order to reset your password. User Name: current login ID (jdoe) DSU ID#: your 900 ID number First Name: your legal first name is required – nicknames or middle names will not work Last Name: your full last name Birthday: MMDDYY format If you enter the above successfully, you will be prompted to reset your password. If you do not know the answers, then contact the Help Desk @662-846-4444 for assistance. Remember, changing your password changes your email and login password - it does not change your Banner password!

Technology Term of the Week

(from Webopedia )

Malware: (mal´wãr) (n.) Short for malicious software, software designed specifically to damage or disrupt a system, such as a virus or a Trojan horse.

The Office of Information Technology DSU Box 3123 • Bailey 114 Tel: 662.846.4444 Fax: 662.843.4032 http://oit.deltastate.edu

Questions or comments ~ feel free to contact Glenn Trammel at 662-846-4840 or email at gtrammel@deltastate.edu