OIT Newsletter

Maintenance Update – Friday, January 19

OIT must perform mandatory maintenance and updates on campus servers and other. In order to minimize disruption to the campus as a whole, this window has been scheduled for Friday, January 19 from 4:00 p.m. until 9:00 p.m. Software updates for all Windows servers will be applied and some minor hardware changes will be implemented. During this time, you may experience an interruption of service. Applications that may be affected include network access, network printing, web applications, and One Kard access.

OkraMail – Official Student Email System for DSU

During the summer of 2005, OIT rolled out a new robust, fully functional student e-mail system.

This system provides all DSU students with a unique DSU e-mail address created upon full admittance to the University. This e-mail address will quickly become your lifeline to the University and will be a means for official communication between the campus, faculty members, and your fellow students.

To check your OkraMail account, logon to http://okramail.deltastate.edu.

For information on how to find your OkraMail address see the OkraMail FAQ Page.

Keep File Names simple when Sending them to the internet

One key thing to remember when uploading documents to the internet to be downloaded or viewed from the web is to keep the naming convention of these files simple. When naming files, there shouldn't be any special characters or spaces in the file name. Limit the characters in your file names to alphabetic [ a - z ], numeric [ 0 - 9 ], dash [ - ], underscore [ _ ], left parenthesis [ ( ] and right parenthesis [ ) ] characters. A file name incorporating any other characters, including the ever popular ampersand [ & ] and space [ ], will cause problems—even though the name is perfectly acceptable to Windows Explorer. For example:

this_is_a_good_(and_proper)-file-name
this file name will cause problems
[because of the spaces]
this_is_a_bad_file_name&will_cause_
problems [because of the ampersand]

WebCT Help Desk

OIT offers a 24/7 support system just for WebCT related issues. This service can be reached on campus @ 4800 or off campus toll free @ 1-866-264-1465. No matter what time youneed assistance, the WebCT help desk is available. Questions including account access and WebCT functional issues can be answered via this service.

Issue No. 69 - January 19, 2007

Unauthorized Wireless Access Points are prohibited on Campus

To protect the security and performance of the campus network, unauthorized wireless access points are prohibited on the Delta State campus. Unauthorized and improperly secured wireless access points can compromise the security and performance of the campus network. These devices provide easy access for intruders to steal passwords, destroy data, and use University network and Internet resources for unauthorized purposes. Additionally, when these types of devices are connected to the network, legitimate devices will begin to experience connectivity issues resulting in slow or unavailable services, including email, network access, and printing. These devices can have serious repercussions in residential halls, computer labs, offices, and all other campus locations.

The University has invested considerable monies to ensure that everyone has a safe, secure, and fast network connection. If an unauthorized device is connected to the campus network, OIT will immediately shut down the network connectivity to the device and contact the respective owner. The network port will not be reactivated until such time that the device is removed from the network. OIT appreciates your assistance in ensuring that a safe, reliable network is available for all of the campus community 24/7.

Wireless Service Available in the H. L. Nowell Union
Wireless network connectivity is available in the Union! More locations will be deployed as funding cycles permit.

Help from the Help Desk

Pay for Print - Pay for Print requests need to be directed to the Student Business Services office.

Transcript Requests - The Registrar's office is the authorizing agent on campus for access to transcripts for both students and faculty. OIT cannot provide access to print transcripts. Questions on transcripts or transcripts access can be directed to the Registrar's office.

Changes to the DSU Website - The DSU website is maintained by a collaboration of departments and offices to make up the whole of the University's web presence. OIT does not maintain the links on the DSU home page. For more information about getting a link on the DSU home page, contact the Web Oversight Committee or University Relations for News and Events topics.

Telephone Services - Long Distance & Caller ID

Caller ID can be added to your residence hall phone at a cost of only $6 per month!

Students can have a long distance authorization calling code for use from any campus telephone!

Questions or comments ~ feel free to contact Glenn Trammel at 662-846-4840 or email at gtrammel@deltastate.edu