Campus McAfee Anti-Virus Software

All Delta State University computers (those that are property of the University and include a DSU property ID number) should be protected using the University’s official site license of McAfee Anti-Virus software.  If there are doubts as to whether your system is protected, contact our helpdesk immediately.  McAfee is the only anti-virus application that should be installed on your University machine.  Should you see other applications, such as Antivirus  2009 (click image below for closer view) on your system, contact our help desk immediately at 4444.  This application, like many others, disguises itself as legitimate security software, but is in fact a door to allow trojans and malware into your computer.

 Electronic Learning Network ELN:

Challenge Grant Application Deadline
Immediate Deadline!! Instructional Technology Challenge Grant applications are due September 30. The program has been funded for 2008-2009 and will award funding to faculty members who propose outstanding educational projects that meet key criteria. For more information—and to download the application guidelines, click here.

Attachment Disorder– Blackboard & Java
If you or your students are having trouble attaching files to any of the Blackboard-CE6 tools (mail, discussions, assignments), the culprit is likely Java. Either users don't have Java running on their computers or users don't "trust" Java as it is leveraged by the course management system. If you have seen or see the security pop-up upon logging in to Blackboard-CE6 that reads: "The application's digital signature has an error. Do you want to run the application?" you should first put a check in the "Always trust content from this publisher" checkbox, then click the "Run" button. To see what this security pop-up looks like, click here.

Blackboard-CE6 Tutorials and Help
Please help us help your students by including a link to OIT's Help and Online Tutorial pages in your online courses:   
Help: http://eln.deltastate.edu/cms_support/

help.htm 
Tutorials: http://eln.deltastate.edu/cms_support

/cmsinfo_students.htm

--and, as always, don't hesitate to have them call for help: x4444 (on campus) or 1-866-264-1465 (long distance).

 Need Immediate IT Assistance?

Contact our centralized service desk at 4444!  Specially trained and certified IT professionals will work with you to resolve your  request in a timely manner. By reporting your incident through the service desk, your request for assistance is prioritized and placed in the shared online system that is used by all OIT personnel.  This process eliminates the possibility of your request being reliant upon a single individual, and helps to avoid lapses that may occur if that individual is out of the office or not near email or telephone.  In the very near future, you will be able to submit your support cases online as well as track your incident requests on the web.  This new feature will provide you the ability to see the status of your case, as well as see where your case is in the que.  Look for more information soon!

OIT Helpdesk Contact Information:
Dial 4444 on campus, toll-free 1-866-264-1465
Hours: 24/7, 365 Days a Year

 Banner Tips & Tricks

Do you use multiple forms to find out different needed information?   There is a way to navigate between forms without exiting the form you are currently in.  Use the “F5” function key within the form you are in and a “Go To” box appears.  Type in the name of the next form and it takes you directly to the next form.  After you are finished with the current form , exit out of the form and you are back to the form where you started.  To hide the “Go To” box, just press “F5” again.

 ASK OIT? Your Questions Answered by OIT Staff  askoit@deltastate.edu

 Whenever I try to view a document in Adobe Acrobat, I get a message telling me to buy the software - why?  Adobe has trial versions of many of their software products.  These trial periods usually last only 30 days.  Once the 30 days expires, you will begin to see the messages asking you to either purchase or upgrade the software.  The only way to have these messages stop appearing is to either buy the software or uninstall the trial version from your machine.

Did you Know?

2008 Romea Conference – October 6th – The 2008 Romea Conference will be held at DSU on October 6^th.  The mission of this conference is to focus on major issues which faculty currently face in higher education.  The featured speaker for the event is Craig E. Nelson is Professor Emeritus of Biology at Indiana University and a Carnegie Scholar. Dr. Susan Hines, Director of Instructional Technology for DSU, will be presenting a session on “The Role(s) of New Media and Social Networking in Teaching and Learning”.  View the full conference agenda to learn more about the sessions being presented by DSU faculty.

Student sessions are also held on campus throughout the day during the conference.  This year, several technology sessions will be held including sessions on safeguarding yourself online, Blackboard and Okramail tips and tricks, and understanding your actions on Facebook and MySpace taught by the DSU Police Department.